Support

Need a hand? Check the FAQ below, or get in touch.

Contact

Email support@photong.app and we’ll get back to you soon.

FAQ

Does Photong upload the photos I take?

No. Photos you capture are saved only to your own device’s photo library and are never uploaded to our servers.

What happens to a reference photo I import?

An imported reference is sent temporarily to our server to generate the alignment line-art, then discarded — not stored, not used for anything else.

How do I shoot with a template?

Pick a pose from the library and it overlays semi-transparently on your viewfinder. Line up your body and framing to match, then tap the shutter. The guide never appears in the final photo.

The guide is too strong / too faint to see?

Use the opacity slider on screen to adjust it, and drag the guide to fine-tune its position.

Do I need to be online?

Generating the HD line-art needs a connection; with no network, an on-device offline fallback kicks in.